FAQs
EXPERIENCE THE DIFFERENCE: HANDMADE HATS, UNCOMPROMISING QUALITY, BOUNDLESS PERSONALIZATION.
In this world, everyone needs a hat that fits them perfectly, and when you see it for the first time, you'll feel like falling in love, like finding the perfect partner in your life.
How to find this perfect hat, please contact us and let us help you!
How do I figure out what size I wear?
Visit our Sizing Guide to find your size.
Can I order celebrity hats or game character hats?
Of course, please contact me at wildihe222@gmail.com before ordering and we will make you a one-of-a-kind hat in the world with your personal involvement!
What are our hours of operation?
You can contact me at any time, if I don’t reply in time, it’s because I’m sleeping and I’ll get back to you first thing when I wake up!
Returns and Exchanges
Our hats are unique customized products, so we do not accept returns without reason, there is any problem, please contact us, in order to minimize your waiting time and loss, please contact us before you order!
What are the percentages of leather in our hats?
Excluding some accessories, our hats are 100% leather!
How do I take care of my leather cowboy hat?
- Our hats are fully prepped in advance when they are mailed out, saving you from five years of maintenance!
- When the hat is not worn, keep it in a dry and ventilated place.
- Become our member, we provide lifetime restoration service, you only need to pay the shipping cost!